June 8, 2011

I'm back...or at least "coming soon"!

I'm feeling well again & am still missing all of my wonderful customers!  I'm sorry that I've been out of touch!

I'm planning to re-open my shop in the next few months (hopefully by the end of July or early in August) and am currently stocking new supplies, printing newly re-designed labels, and making batches of yummy goodies in preparation for my re-opening. 

If you want to be notified of my grand re-opening, head over to my etsy shop, scroll down, and click on the button that says "Yes, notify me by e-mail" and you'll get an e-mail when my etsy shop is back online.

I will be opening with 15 of my standard scents (the 3 most popular within each "garden" collection) and will bring the rest back into the shop gradually.  I will also have some seasonal limited editions to start with (will start with Autumn LE's).  When I first open, I will be stocking:
  • roll-on perfume oils
  • sample perfume oil tins
  • sprayable lotions (new item)
  • glycerin soaps (also new items)
This is just to begin with!  I will gradually add back in my lip balms, colored lip tints (new item), lip scrubs (new item), cleansing sugar scrubs, and velvet butter creams as well, over time.

In going through my past records, I've found 1 or 2 transactions that concerned me, but my record keeping near the end wasn't the best and I just can't remember in all cases what happened.  If I somehow missed sending your package or sending your refund when I closed...PLEASE, please, please contact me!  I truly thought I'd taken care of all my customers, but I want to make sure.  I never wanted to leave anyone hanging, but if I messed up, I will make it right, I promise.

Again, please accept my apologies for having to close so abruptly last year!  I've fully recuperated and have given a lot of thought to my processes and procedures and am now a lot more streamlined and efficient in all areas so I'll be better able to serve my loyal customers without placing as much burden on myself in running this one-woman show!  I've also learned to ask for help from my amazing family, so if I need it, they're there to help as well.

All of this will hopefully assure all of you that I'll be able to keep pace with the demand and not have to close again in the future! :)

If you have any comments or questions, please feel free to contact me here (contact link at the top of the page) or via etsy or my e-mail address if you had it.

Thank you all & hope to see you again soon!

5 comments:

Pili said...

I'm really happy to hear! I love your roll on perfumes and can't wait to see the new products!

Anonymous said...

yay you are back!!! Im glad you are feeling better :) Cant wait to see what you have up your sleeve! <3

Anonymous said...

You don't know how happy I am to know you are feeling better and are opening up your shop again!!!
I am so weary of trying to find a replacement for you.
So looking forward to seeing the line up Donna!
Nannybird

Donna said...

Thank you so much, all of you! I've been so moved by how amazing everyone's been since I made this announcement! I've gotten so many e-mails and I'm as excited as you all are about coming back!

Talk to you soon! :)

Dee said...

Yay! I'm thrilled to hear you are coming back, and glad that you're feeling well again. :-)